Role Overview:
- We are looking for an experienced IT Asset Manager to manage end-to-end IT Asset Management (ITAM) operations under a managed services model.
- The role focuses on ensuring complete asset lifecycle control, compliance, automation, and audit readiness across distributed environments.
- The objective is to achieve 100% asset visibility, compliance, and reconciliation, while minimizing manual intervention through automation.
Key Objectives:
- Ensure 100% asset lifecycle compliance
- Achieve 100% FAR vs Physical Verification alignment
- Enable automation-driven asset tracking and reporting
- Maintain zero audit non-compliance and full policy adherence
Key Responsibilities:
Asset Lifecycle Management:
- Manage IT assets from procurement to disposal.
- Ensure proper tagging (barcode/RFID) and system entry.
- Handle allocation, reallocation, and return of assets.
- Maintain asset tracking through ManageEngine SDP-ITAM.
- Coordinate with HR and IT teams for onboarding/offboarding.
Asset Verification & Audits:
- Implement remote and onsite asset verification processes.
- Conduct quarterly video-based verification for remote users.
- Conduct physical audits for onsite assets.
- Maintain photographic evidence and audit logs.
- Ensure reconciliation with Fixed Asset Register (FAR).
- Manage escalation for non-compliant users.
Compliance & Governance:
- Enforce ITAM policies and SOPs.
- Ensure compliance with ISO 27001, SOX, and internal policies.
- Monitor asset security posture, including encryption, EDR, patch management, and MDM compliance.
Automation & Integration:
- Drive automation with minimal human intervention.
- Manage integrations with HRMS (SuccessFactors).
- Manage integrations with Procurement (Oracle).
- Manage integrations with MDM tools (Jamf, Intune).
- Monitor APIs and scripts for real-time updates.
Documentation & Reporting:
- Maintain asset documentation, handover forms, and compliance records.
- Prepare monthly review reports and dashboards.
- Provide centralized visibility to stakeholders.
Vendor & Asset Pool Management:
- Manage vendor coordination and asset procurement.
- Maintain regional asset pools and geo-tagging.
- Track warranties, contracts, and asset depreciation.
Risk & Fraud Management:
- Track lost, stolen, or blacklisted assets.
- Implement fraud detection mechanisms.
- Resolve discrepancies within defined SLAs.
Required Qualifications:
- Bachelor’s degree in IT, Computer Science, or related field
- 3–5 years of experience in IT Asset Management / IT Operations
- Hands-on experience with ITAM tools (ManageEngine, ServiceNow, SCCM, etc.)
- Strong understanding of IT infrastructure and licensing models
Preferred Qualifications:
- ITIL Certification
- CITAM or equivalent certification
- Experience with ERP systems (SAP/Oracle)
- Knowledge of cybersecurity and data protection practices
Key Skills:
- Asset Lifecycle Management
- IT Governance & Compliance
- Data Analysis & Reporting
- Automation & Process Optimization
- Vendor & Stakeholder Management
- Attention to Detail
